Shipping policy
Shipping Policy
Effective Date: June 30, 2026
Thank you for shopping with us. We are committed to processing and shipping your order as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received and verified. During periods of high order volume, holidays, or promotional events, processing times may be slightly longer.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information, if available.
Shipping Times
Estimated delivery times vary depending on your location and the shipping method selected at checkout.
Typical delivery estimates are:
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Domestic Orders: 3–7 business days after shipment.
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International Orders: 7–21 business days after shipment (where available).
Please note that these are estimated delivery times and are not guaranteed.
Shipping Delays
While we do our best to ensure timely delivery, we are not responsible for shipping delays caused by carriers, severe weather, customs processing, incorrect shipping information, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided, additional shipping charges may apply if the package must be reshipped. We are not responsible for orders delivered to an address provided incorrectly by the customer.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages.
If you believe your package has been lost or stolen, we recommend contacting the shipping carrier directly to file a claim. We will gladly assist by providing any available shipment information.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery with your order number and clear photos of the damaged item and packaging. We will review your claim and work to provide an appropriate resolution.
International Orders
Customers are responsible for any customs duties, import taxes, or other fees imposed by their country's customs authorities. These charges are not included in the purchase price or shipping cost unless otherwise stated.
Contact Us
If you have any questions regarding your order or this Shipping Policy, please contact our customer support team through the contact information provided on our website. We are happy to assist you.